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How 4c444 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarity
4c444 How 4c444 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the data we hold, contact our support team directly. We handle privacy requests separately from general account queries so your request gets to the right person without delay. Response times depend on the complexity of your request and any legal verification steps we need to complete.

Live Chat Start a live chat session from the platform. For privacy requests, state your account email and the specific data action you are asking for so we can route it correctly.
Email Support Send your privacy request by email with your registered account details. We will confirm receipt and let you know the expected handling timeframe for your request.
Account Help Centre The Help Centre inside your account settings contains a privacy request form. Submit it there for a tracked response, especially for data deletion or correction requests.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from the moment you enter your bKash PIN reference on the deposit screen to the session token that keeps your login active. Here is how each area of data handling works in practice.

Payment Data Security

Your bKash, Nagad and Rocket transaction references are passed through encrypted channels. We store only the reference needed to match your deposit — never your full wallet PIN or mobile banking credentials.

Cookie and Device Data

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on your device. You can manage cookie preferences from your browser settings at any time.

Account Security Measures

Every login triggers a session check. If we detect access from an unfamiliar device or location, your account may require an OTP sent to your registered mobile number before proceeding.

Data Retention and Deletion

We keep your account data while your account remains open and for the legally required period after closure. Once that period ends, personal identifiers are removed from our active systems.

Common Questions About Your Privacy on 4c444

These are the questions we hear most often about how your data is used, stored and protected on our platform. If your question is not here, contact support directly via live chat or email.

We store only the transaction reference your wallet generates. Your full bKash or Nagad account number is not retained in our system after the deposit is matched and confirmed.

Yes. Submit a data access request via the Help Centre form inside your account or by emailing support. We will verify your identity first, then send the data we hold within a reasonable timeframe.

Contact support with a deletion request. We will process it once your account is closed and any legally required retention period has passed. Some transaction records may be kept to meet legal obligations.

We share data only with payment processors — like the services handling your Rocket or Nagad transfers — strictly to complete transactions. We do not sell personal data to advertisers or unrelated third parties.

Your account data is retained for the legally required period after your last activity or account closure. After that period, personal identifiers are removed from our active database records.

Our platform uses session cookies on mobile browsers to maintain your login. You can clear or block cookies through your mobile browser settings, though this may affect how the account session functions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.